Follow delivery progress live
The dashboard shows every route's status as drivers check in — delivered counts, next stop, ETA, and the stops that need your attention.
Once routes are dispatched, the dashboard becomes your mission control. Every status a driver taps — delivered, not delivered, with photos and reasons — lands here the moment it happens.
The dashboard at a glance
Three numbers up top summarize the day:
- Routes today — how many routes are out.
- Stops delivered — completed so far, across all drivers.
- Needs attention — failed deliveries and stalled routes; the number to keep at zero.
Below, each of today's routes shows its live state: how many of the total stops are done, what's next, and the ETA — or the finish time once a driver is done.
What "live" means here
Routerra gives you live status visibility, not GPS dot-watching. You're not staring at a van icon on a highway — you're seeing verified events: stop 7 delivered at 11:42, photo attached; stop 9 couldn't be delivered — nobody home. Each update comes from a driver's explicit check-in, which also means it works even when drivers dip offline: their statuses sync the moment signal returns.
When something needs you
Two situations surface automatically:
- A stop couldn't be delivered. It shows on the route card and in Needs attention, with the driver's reason and any photos. Decide: retry later today, push to tomorrow, or notify the customer.
- A route looks idle. No check-ins for an unusually long stretch — worth a call to the driver before the schedule slips.
Digging deeper
- Open the plan to see per-stop statuses in the stop list — Delivered at… in green, Skipped with its reason in red.
- Open any stop to see its full story: status history, driver photos and notes in the Attachments panel.
- The Activity log (Settings → Activity) keeps the audit trail of who did what, when — for the day you need receipts.