If you deliver to the same customers regularly, the Team Address Book is the single biggest time-saver in Routerra Teams. Save an address once — with its corrected pin, service time, notes, and files — and every future plan can pull it in already set up, skipping the geocoding step entirely.

What an entry stores

An address-book entry isn't just an address. Each one keeps the full set of stop settings:

Name and address, plus fixable coordinates (the exact pin)
Service time, arrival window, arrival priority
Curbside side and color
Notes, notifications, and attachments

So when you add that address to a plan, all of it comes along — the stop arrives configured, not blank.

Reusing saved addresses in a plan

From a plan, open Import Stops and choose Team Address Book to pick saved addresses to add — with their settings already applied. It's one of the import methods, and you can mix it freely with pasting or file upload in the same plan.

Address book list with saved entries, service times, and arrival windows

Autosync: fix it once, keep it forever

Autosync is the feature that makes the address book pay off. When it's on for an entry, edits flow both ways:

Fix a stop in a plan — move the pin, adjust the service time, correct a note — and the change syncs back to the address-book entry.
Every future import of that address reuses the corrected settings and skips geocoding, so the pin lands right the first time.

The toggle sits at the top of a stop's edit sheet in a plan — it reads Autosync when on and Autosync off when off. Turn it on for the addresses you touch repeatedly and the corrections compound: the book gets more accurate every week, with no dedicated cleanup pass.

Fixing a wrong pin

To correct an address directly, open its entry and drag the pin on the map (or search the corrected address) — the entry keeps the locked Original address for matching, and the note at the top reminds you: "Changes apply to new stops only. Existing stops in plans keep their current coordinates." This is the same fix described in Import and address problems; doing it here makes it stick for every future import.

A stop's edit sheet with the Autosync toggle and the draggable map pin

Address-book attachments

Files attached to an address-book entry appear on every stop created at that location, under the From address book group in the stop's Attachments panel. Perfect for a building's gate code, loading-dock photo, or standing delivery instructions — attach it once and every driver who ever visits sees it.

Housekeeping

The address book supports bulk delete for clearing out addresses you no longer serve — select the entries and remove them in one go (see Bulk actions on stops for the pattern). Old entries don't cost anything, but a tidy book is a faster book to search.

What's next

Import stops — the Team Address Book as an import method
Stop settings — the settings every entry can carry
Import and address problems — fixing pins that land wrong