Refine routes: reorder, reassign, and split

The optimizer builds a strong first draft — but you know things it doesn't: which customer prefers a morning drop, which driver knows a neighborhood, that one address that always takes longer than it looks. Three tools let you shape the result before you dispatch.

Refine: adjust a route's path by hand

Press Refine on a route to enter refine mode, where you can drag route points to change the order and path directly on the map. Use it to hand-tune a sequence the optimizer got technically right but you'd run differently.

1. Press Refine on the route

   The route becomes editable on the map.

2. Drag points to reorder

   Move stops within the route to change the driving order.

3. Save or discard

   Keep your changes, or use Exit refine mode — if you have unsaved edits, Routerra asks "Discard route changes?" so you don't lose them by accident.

Routerra Teams

Reassign: move stops between drivers

Need a stop on a different driver's route? Use Reassign to move it — "Move N stops to a different driver." This is the everyday fix for balancing a day the optimizer split differently than you'd like, or for handling stops that landed in Unassigned Stops (why that happens). Reassigning is also how you cover a driver who calls in sick mid-shift.

Split: break one route into several

An oversized route can be split into multiple smaller ones. Split ("This feature splits the existing stops of your route into multiple new routes") divides a route's stops across new routes.

• You can split into a maximum of 20 new routes.
• There's a minimum number of stops per route — if you ask for more routes than the stops allow, Routerra tells you.

Splitting is handy when a single route grew too long for one shift and you've got another driver or vehicle to absorb the overflow.

Bulk edits while you're in there

Cleaning up a lot of stops at once — deleting, completing, or cancelling a batch — is faster with multiselect. See Bulk actions on stops.

What's next

• Assign drivers and optimize — building the draft you're refining
• Send routes to drivers — dispatching the final version
• Mid-day changes — refining after the day has already started