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Common Scenarios
End-to-end recipes for a real dispatch day.
A typical morning: import, optimize, dispatch
The 15-minute daily loop, end to end — from a pile of orders to drivers on the road — plus what to do when the day changes at 11am.
When a delivery fails
A driver couldn't deliver — here's where it surfaces, how the reason and photo reach you, how the customer is told, and how to re-attempt.
Mid-day changes: add, move, and re-send
The day changes after you've dispatched. Add a stop, move work between drivers, re-optimize, and re-send — without anyone dictating addresses over the phone.
Still stuck?
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